Shipping policy

Shipping policy

Notice

1.About Canada

Canada Post staff will communicate with the recipient to place the courier (such as a mailbox), and may send a text message to inform the recipient of the specific location after placement (such lost items do not provide compensation services, and auxiliary inquiries can be provided)

If the recipient is not at home during the second delivery, a delivery notice card will be left at the door, and the post office will be notified to pick it up at the self-collection point. The package will generally be stored locally for two weeks. If it exceeds the storage period of the self-pickup point, the package will be It will be returned to the overseas warehouse of the courier company.

2.Specific Delivery Area

At present, Europe (English, German, French, Italian, Spanish, Swedish, Swiss, Finnish, New Zealand, Netherlands); North America (U.S. and Canada); Australia;Latin Amercia; Southeast Asia and other regions, our website currently only has expedited shipping.

Taxes and after-sales service

About the customs duties and fees: The recipient is the importer of record and must comply with all laws and regulations of the destination. Additional charges for customs clearance must be fulfilled by the recipient.

If Customs requires clearance information and invoice, please contact us firstly.

DELIVERY

Under the normal circumstances, it takes us 1 or 2 days to process your order. After the goods are delivered, we will send the tracking number for your order through E-mail.

We use China Post for free shipping, and DHL\UPS\TNT\FedEX for expedited shipping which would cost extra fees.

Cautions:

• If you provide us with a false address, we are not responsible for redelivering the goods.